Contact Us

Do you have any question?

For you to get more dedicated service. Please be advised that hitway.eu exclusively handles orders originating from hitway.eu purchases. Should you be making a purchase from any other platform, kindly reach out to the respective seller on said platform, as your email correspondence will not elicit a response from hitway.eu. Thank you for your understanding and cooperation.

Contact Us

We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can. We strive to answer your questions within 24 hours.

Please kindly note

  • For you to get more dedicated service. Please be advised that hitway.eu exclusively handles orders originating from hitway.eu purchases. Thank you for your understanding and cooperation.
  • During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.

We’re available to support you via

Email:support@hitway.eu

Facebook: HITWAY

Customer service chat hours:

Monday - Friday: 9:00 am - 18:00 pm GMT+8

Local Warehouse

Fast delivery in EU and UK. We have warehouses in Germany, France, Poland, Italy and the UK.

Customer service

Professional customer service.Please feel free to contact us if you have any questions.

1 Year Warranty

We offer a one-year warranty and consultation with professional technicians.

30 Days Return

We support 30 days of return. lf conditions are met, send it back for a refund.