Tell Us What You Think About HITWAY Bikes

We’re gearing up to improve our products and want to make sure we’re building bikes that truly fit your needs.

Hi there!

Thank you for being a valued HITWAY customer! We’re always striving to make our electric bikes even better for you. To do that, we need your honest feedback.

By taking just a few minutes to complete our quick survey, you’ll help shape new products and improvements — and receive an instant reward for your participation!

The survey covers topics such as your current bike model, riding habits, and desired features. All responses will be kept confidential and used solely to improve HITWAY bikes.

The survey closes on 30 September 2025. In addition to the instant reward, we will select outstanding suggestions to receive special prizes, including HITWAY electric bikes and accessory bundles. Winners will be announced in October on HITWAY’s official Facebook and Instagram accounts.

Take the Survey Now

As a thank you, all participants will receive a special discount code for their next purchase!

We truly appreciate your time and input — together, we can make HITWAY your perfect ride.

Best regards,
The HITWAY Team

Outstanding Suggestions & HITWAY Responses

Here we will showcase some of the most valuable feedback from our customers and HITWAY's replies. This section is continuously updated — stay tuned to see how your ideas make a difference!